Top 5 WordPress Live Chat Plugins for Better Customer Service
Do you want to attract more clients and answer their questions in a timely manner? Whether you run a blog or an ecommerce site, it’s essential to stay in touch with your prospects. WordPress provides business owners with free live chat plugins that make customer service easier. These powerful apps will turn your blog into a social network and strengthen your relationships with customers and readers alike.
Here are top five WordPress live chat plugins for better customer service:
5. WP Live Chat Support
Have you ever tried the WP Live Chat Support? It’s one of the most popular WordPress plugins for live chat. It’s easy to use and doesn’t require any subscriptions or third party connections. With this app, you can initiate live chats with your prospects, handle customer inquiries, access historical live chat records, and chat with multiple visitors simultaneously. There are no “Powered by” links or annoying banners on the live chat window. This plugins has both a free and a paid version.
Featuring unlimited chats, offline messages, live chat history, and Google Analytics integration, FlexyTalk is a top rated app for WordPress users. This plugin is cloud based and allows multiple live chat sessions, sound alerts, full translation and localization, IP blocking, smart chat routing, and integrated social media channels. Customers can choose from three membership plans, including a free plan and a full 14-day free trial for the premium plans.
3. Casengo Live Chat
This innovative plugin allows you to handle enquiries via email, Facebook, Twitter, and Live Chat directly from your blogs. With this app, you can respond to customer queries in a timely manner and entice them into buying your products. Casengo is easy to install and can be customized according to your needs. Free and premium plans are available.
2. WP Chatblazer
This free live chat plugin requires Chatblazer account, featuring both free and paid membership options. Users can easily embed instant messaging and video chat rooms on their WordPress pages, share all types of media, and stay in touch with their friends. WP Chatblazer is designed for blogs and personal websites.
ClickDesk is a live chat, voice chat, help desk, and social toolbar app for WordPress blogs. With this free plugin, you can manage offline chats and emails, and allow your customers to submit a support ticket via the built-in help desk ticketing system. ClickDesk was named one of the “40 Best Plugins Ever!” by Makeuseof.com, one of the “Top 10 must have plugins” by MyProgrammingBlog.com, and one of the “Best live chat plugin for WordPress” by WPmayor.com.